The long prom dresses are fully lined, 8 bones in the bodice, chest pad in the bust, lace up back or zipper back are all available, total 126 colors are available.
This dress could be custom made, there are no extra cost to do custom size and color.
1, Material: tulle, chiffon, pongee.
2, Available Colors:
picture color or other colors, there are 126 colors are available, please contact us for more colors.
3, Size: standard size or custom size, if dress is custom made, we need to size as following
bust______ cm/inch
waist______cm/inch
hip:_______cm/inch
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
shoulder to hem :_______cm/inch (measured from middle of shoulder over nipple to end of skirt)
nipple to nipple:_______cm/inch
armhole__________cm/inch (end of arm)
4, Delivery time: long prom dresses
Rush order: within 15 days, please add $30.00 for it, this cost is paid for prior shipping and sewers who would like to work extra time to finish this dress.
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it’s busy season together with spring festival holiday, so produce time will be long.
5, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
6, Shipping: by UPS or DHL or some special airline.
7, Payment: Paypal, bank transfer, western union, money gram and so on.
8, Return Policy:
We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Color, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for
the size, or incorrect style and colour etc.
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
4. The tracking number of the returned item must be provided together with the reference code issued.
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.
6. You are required to pay for the shipping fee to return or exchange the dress.
7. When you return the package to us, please pay attention to the following points, if not, customers
should pay for the duty:
we put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship keep less return rate till now, but if there are our problems, we could return all your payment, for more details, please see our FAQ.
9, Custom taxes
Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it’s express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.
Our advantage:
We do long time dresses for some famous brands, we also make dresses for designers in European and USA client, please trust us, our strong team could make sure each dress will be your dream dresses.
The dresses are made from a high quality, matte-satin jersey fabric. Don’t be fooled by the less expensive versions sold overseas – our fabric is a luxurious, high quality fabric that allows for a flattering drape on all body types.
| Size | custom size, US0, US2, US4, US6, US8, US10, US12, US14, US16, US18, US20 |
|---|---|
| Color | Pic color, Custom Color |
Speedy Delivery and professional packaging
Our long-standing relationships with UPS FedEx DHL and other international carriers allows us to offer an array of shipping services. Our warehouse staff are highly trained to pack your goods exactly according to the specifications that we supply. Your items are carefully inspected and properly secured before shipping. Each day, we ship to thousands of customers in different countries. The fact that we're dedicated to becoming the largest online retailer in the world is clear. Warehouses and distribution centres can be found in Europe as well as the USA.
Orders that contain more than one item are assigned processing periods according to each item.
Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are shipped within 48 hours. The estimated delivery time is between 3-7 days.
Returns
The inventory is always changing and we are unable to control it completely because multiple stakeholders are involved, including our factory and warehouse. The actual inventory may be changed at any time. It is possible that the stock may run out after your order has been processed.
Our policy lasts for thirty days. If it's been more than 30 days since you bought the item, we unfortunately can't give you a complete exchange or refund.
In order to be eligible for a refund your item must be in good condition and in the same condition that you received it in. The item must be returned in its original packaging.
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